The MSP Problem with Cellular
As an MSP or WISP, you've probably been asked to set up cellular failover or primary cellular connections at client sites. Maybe it's a retail location that can't afford downtime, a construction trailer, or a remote office where wired internet isn't available.
The challenge is finding a data plan that won't cause you problems. Gray market SIMs are tempting because they're cheap, but when a carrier shuts down the reseller (and they do), you're the one getting the call from your client. You end up scrambling to find a replacement, reconfiguring routers, and explaining something that shouldn't have happened in the first place. You also can't just walk into a cellular brick and mortar store and purchase a SIM under your business and just resell it to your customer, all major carriers have terms against unauthorized reselling. This could result in your device being blacklisted.
What We Offer MSPs
Crosstalk Mobile was built by the team behind Crosstalk Solutions. We've spent over a decade working with MSPs, WISPs, and IT professionals. We understand the deployment model because we've lived it.
Here's what matters for MSP deployments:
- Direct carrier agreements. Your client's SIM isn't going to get deactivated because some middleman lost their deal. This is authorized service.
- Truly unlimited data. No caps, no surprise overages. When a client's primary connection goes down and they're running on cellular for a week, you don't want to be worrying about usage limits.
- Support from networking people. When you call us, you're talking to people who have configured Peplinks, Cradlepoints, and Ubiquiti gear. We speak the same language. The same folks who run Crosstalk Solutions are here to help you with your mobile needs.
- Billing starts at activation. You can order SIMs in advance, keep them on hand, and only start paying when you actually deploy them at a client site.
How MSPs Typically Use Crosstalk Mobile
The most common deployments we see from MSPs:
- Failover at client sites. A cellular router sits alongside the primary connection. If the ISP drops, traffic fails over automatically. The client's business keeps running.
- Primary connection for remote sites. Construction trailers, pop-up locations, temporary offices. Places where running a cable isn't practical.
- SD-WAN bonding. Combining cellular with wired connections for better throughput and redundancy.
Working with Us
We keep things simple. Sign up, we ship SIMs, you deploy them. If you're managing multiple lines, we can help you keep track of everything. If you run into a configuration issue at a client site, our team can help troubleshoot.
If you've watched the Crosstalk Solutions YouTube channel, these are the same people you'll be working with. When you reach out, you get a real engineer who understands what you're trying to do.
Ready to deploy cellular for your clients?
Get started with a SIM and see how it works at your first client site.
Get StartedNo contract. Cancel anytime. Billing starts at activation.